We are looking for a highly analytical individual who can take a holistic view of our business and work processes and actively drive their development. In this role, you will analyze existing workflows, identify key drivers of effort and costs, and provide clarity on how they impact time and staffing requirements. Based on solid data, you will derive concrete recommendations for process optimization, automation, and strategic workforce planning. In this way, you will make a decisive contribution to shaping our growth in a sustainable and efficient manner.